Privacy Policy

You are going to use the mobile application developed and owned by HelloByte Limited, United Kingdom. Before using this application, please read the following privacy policy carefully regarding the collection, use and disclosure of Personal Information. If you agree to use our application, we use such collected information to deliver improved as well as customized service.

1. Collection of information and use

We may require you to provide us with certain personally identifiable information, including but not limited to User details, Phone number, mobile cell details, mobile device details (IMEI, IP Address). The information that we request will be retained by us and used as described in this privacy policy. The app does use Google Play Services that may also collect information used to identify you.

2. Log data

To improve our services, we collect and log the data regarding the device, app history, Ip addresses, mobile cell details, operating systems, device details, the date and time of the usages and other context statistics.

3. Cookies

An HTTP cookie also called web cookie, Internet cookie, browser cookie or simply cookie is a small piece of data sent from a website and stored on the users computer by the users web browser while the user is browsing. We use cookies to enhance your experience on our website. This allows you no need to re-enter your name and email address on the live-chat. Cookies identify your location, IP address, date and time and duration on our website you staying.

4. Use of information

The purpose of using the information collected is to better serve you.

5. Third party disclosure

We do not usually share your Personally Identifiable Information to third party. We may share your personal information by requesting your prior permission. However, we reserve the right to share your information to third party without your prior consent such as law enforcement agencies.

6. Security

We do not compromise on security of our system. However, as no technology of securing is 100% secure and reliable, we are unable to guarantee its complete security.

7. Service providers

We may employ any third party companies or individuals to facilitate our Service or to provide the Service on our behalf or to perform Service-related services or to assist us in analysing how our Service is used.

8. Children's privacy

Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.

9. Changes in privacy policy

We reserve the right to change this privacy policy time to time and you should check for it on regular intervals. We will notify you of any changes by posting the new Privacy Policy on our website or on updated version of our application.
This policy is effective as of 10 April 2020.

10. Contacting us

If there are any questions regarding this privacy policy, you may contact us using the information below. You may also email us on

HelloByte Limited
Unit 1, 80A, Ashfield Street
E1 2BJ, London,
United Kingdom
Tel : +442071128829